Terms and Conditions pg9898 — Complete Platform Usage Guide

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "Member") and pg9898 ("Platform", "we", or "us"). These Terms govern all aspects of your use of the pg9898.pro website, the pg9898 mobile app, and all related services.

By accessing or using the pg9898 platform in any manner — whether via web browser, iOS app, or Android app — you expressly and unconditionally agree to comply with all terms stated herein, including the Privacy Policy and Responsible Gaming Policy, which form part of this agreement.

Pg9898 reserves the right to modify, add, or remove any part of these Terms at any time. Notice of changes will be provided via the website or app. Continued use of the platform after any changes constitutes acceptance of the updated Terms.

To register and use the pg9898 platform, you must meet all of the following eligibility requirements:

• At least 18 years old at the time of registration.
• Being an individual with full legal capacity to enter into a binding agreement.
• Not on any self-exclusion list or any restriction list issued by a relevant authority.
• Not an employee, contractor, or immediate family member of a pg9898 employee.
• Not using a VPN, proxy, or any software that conceals your actual location to bypass regional restrictions.

Pg9898 reserves the right to request proof of age and identity at any time. Failure to provide the required documents within the specified timeframe may result in temporary suspension or termination of your account.

Each player is only permitted to have one active account at pg9898 at all times. This includes accounts opened using different names, addresses, phone numbers, email addresses, IP addresses, or payment methods.

During registration, you are required to provide accurate, complete, and up-to-date information. This includes:

• Full name as shown on your official identification card.
• An active phone number that can be reached.
• A valid and active email address.
• Correct date of birth.

You are fully responsible for ensuring your account details are kept up to date. Any changes to important details such as phone number or email must be made through pg9898 customer support with proper identity verification.

If you suspect your account has been accessed without authorization, contact the pg9898 support team immediately via live chat. pg9898 is not liable for any losses arising from a player's own negligence in safeguarding their account.

Pg9898 supports a variety of popular deposit methods in Malaysia, including DuitNow, FPX, Touch 'n Go, GrabPay, and Boost. All transactions are processed using 256-bit SSL encryption to ensure the security of your financial data.

The deposit-related terms and conditions are as follows:

• The minimum deposit limit is RM 10 per transaction.
• All deposits must be made using a payment method registered in your own name. Deposits from third-party accounts are not permitted.
• Pg9898 does not charge any processing fees for deposits. However, payment providers may impose their own charges.
• Successful deposits are typically credited to your account within 5 to 15 minutes. In rare cases, this may take up to 60 minutes.
• If your deposit has not been credited after 60 minutes, contact customer support with proof of transaction (receipt or screenshot).

Pg9898 complies with all applicable Anti-Money Laundering (AML) guidelines. We reserve the right to request supporting documents for any transaction deemed unusual or suspicious.

Withdrawals at pg9898 are processed quickly and transparently. Below are the withdrawal terms and procedures you need to know:

• The minimum withdrawal limit is RM 30 per transaction.
• Withdrawals may only be made to the same payment method used for the deposit, or a method that has been verified under your name.
• Standard withdrawals are processed within 1 to 24 hours business hours. VIP Gold and Platinum members are eligible for express processing within 15 minutes.
• First-time withdrawals or withdrawals exceeding certain limits require completed identity verification (KYC).
• The rollover requirements for any active bonus must be fully met before a withdrawal can be processed.

Pg9898 reserves the right to suspend withdrawals for investigation purposes if indicators of suspicious activity are detected. In such cases, our team will contact you for further information. Legitimate withdrawals will be released once the investigation is concluded.

Pg9898 offers a wide range of bonuses and promotions for members, including welcome bonuses, daily cashback, free spins, and exclusive VIP offers. All bonuses are subject to the following terms and conditions:

• Each bonus has a rollover requirement (betting turnover) clearly stated on the relevant promotion page.
• Bonuses may only be claimed once per offer unless otherwise stated.
• Pg9898 reserves the right to cancel or modify any promotion without prior notice if misuse is suspected.
• Bonuses cannot be directly converted to cash and must be used for wagering in accordance with the specified rollover requirements.
• Only one bonus may be active at a time unless otherwise stated in the relevant promotion's terms.
• Players who claim bonuses with the intent to exploit the system will forfeit the bonus and any associated wins.

For the latest updates on ongoing promotions, visit our Promotions us. Specific terms for each promotion are stated on the respective page and should be read before claiming any bonus.

All games offered at pg9898 use a certified Random Number Generator (RNG) that is independently tested to ensure all game outcomes are completely random and fair. pg9898 does not interfere with the results of any game.

The general game rules are as follows:

• Game results are final once a round is completed. No appeals will be accepted regarding valid game outcomes.
• In the event of a technical disruption during gameplay, pg9898 will restore the game state to the last position confirmed by our servers.
• Bets placed cannot be cancelled once the game has started, except in special circumstances permitted by the game's rules.
• For Live Casino games, results announced by the dealer are final and subject to video recordings retained by pg9898.
• Any wins resulting from a technical error or software bug are void and will not be paid out.

Minimum and maximum betting limits vary by game type and are clearly displayed at each table or game. Players are encouraged to check these limits before starting a gaming session.

Pg9898 takes a firm stance against all forms of fraud, abuse, or conduct that undermines the integrity of the platform. The following activities are strictly prohibited:

• Opening or using multiple accounts (multi-accounting).
• Colluding with other players to exploit bonuses or the game system (collusion).
• Using automation software, bots, or scripts to play or manage bets.
• Exploiting any bugs or technical vulnerabilities within the platform.
• Attempting to hack, breach, or disrupt platform operations.
• Using illegally obtained funds to make deposits (money laundering).
• Making threats, engaging in extortion, or behaving abusively toward support staff.
• Transferring balances between different player accounts without authorization from pg9898.

A pg9898 account may be terminated or suspended under the following circumstances:

• At the player's request: You may close your account at any time by contacting customer support. All valid balances will be paid out upon completion of the verification process.
• Self-Exclusion: Players who choose to self-exclude from the platform may apply through the Responsible Gaming.
• Terms Violation: pg9898 reserves the right to suspend or terminate an account without prior notice if a breach of these Terms is suspected or confirmed.
• Inactive: Accounts showing no activity for 12 consecutive months are considered inactive and may be subject to a monthly maintenance fee of RM 5 or until the balance is depleted.

Before account termination is processed, all pending bonus rollover requirements will be cancelled. Only the actual cash balance (excluding bonuses) is eligible for withdrawal upon account termination.

Pg9898 provides its platform on a best-efforts basis to ensure smooth and uninterrupted operation. However, we cannot guarantee that the platform will be entirely free from technical disruptions. By using pg9898, you agree that:

• Pg9898 is not liable for any losses arising from service disruptions beyond our control, including internet failures, server outages, or extraordinary events (force majeure).
• The maximum liability of pg9898 to any player under any circumstances is limited to the total active deposit amount in that player's account.
• Pg9898 is not responsible for your gambling outcomes. Playing at an online casino involves financial risk, and you acknowledge that you are fully aware of such risks.
• Pg9898 makes no guarantees regarding wins or returns in any game.

Pg9898 takes the protection of your personal data seriously. All information you provide during registration and platform use is collected and processed in accordance with our Privacy Policy, which complies with Malaysia's Personal Data Protection Act 2010 (PDPA).

In summary, pg9898 collects your data for the following purposes:

• Identity verification and fraud prevention.
• Processing of financial transactions.
• Delivering effective customer support.
• Compliance with all applicable laws and regulations.
• Improving the overall platform user experience.

Pg9898 will not sell or share your personal data with third parties for marketing purposes without your consent. For more information, please read our Privacy Policy in full.

Pg9898 reserves the right to modify these Terms and Conditions at any time without prior notice. However, we will endeavour to inform players of significant changes through:

• Pop-up notifications upon login for significant changes.
• Update the "Updated" date at the top of this document.
• Email notifications for changes that directly affect player rights.

Continued use of the pg9898 platform after any amendment to the terms constitutes full acceptance of the updated terms. You are encouraged to review this page periodically to ensure you are always aware of the latest applicable terms.

If you have any questions, concerns, or feedback regarding these Terms and Conditions, the pg9898 team is ready to assist you:

• Live Chat: Available 24/7 directly through the pg9898 website or app.
• Support Email: [email protected] (displayed as plain text only).
• Response Time: We aim to respond to all enquiries within 24 hours.

For account-related issues, please have your account number and relevant details ready when contacting support to help us resolve your request faster. Our team is fluent in Bahasa Malaysia and English, and is ready to assist you wholeheartedly.

For more information about our platform, you may also visit our FAQ which contains answers to the most frequently asked questions by pg9898 players.